← All ServicesIT SupportYour systems,
Your systems,
always running
Server administration, proactive monitoring, SLA-backed helpdesk. One monthly invoice, no surprises.
Request a QuoteSupport tiers
Standard
From €800/mo
4h response (business hours)
Ticket-based helpdesk
5x9 coverage
Monthly reports
Patch management
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Professional
From €1,800/mo
2h response, extended hours
Priority helpdesk
5x12 coverage
Proactive monitoring
Weekly reporting
Dedicated engineer
Enterprise
Custom
30min critical response, 24/7
24/7 coverage
Dedicated team
Real-time monitoring
Monthly review calls
Custom SLA
What's included as standard
Formal SLA contract with penalty clauses
Named engineer as primary contact
Monthly operational report
Documented incident log with root-cause analysis
Patch and update management
Security event monitoring